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Privacy Policy

Welcome to the JSW Paints website.

We at JSW Paints, respect the privacy of everyone who visits this website and are committed to maintaining the privacy and security of the personal information of all visitors to this website.

All rights are reserved by JSW Paints. The content, code and applications contained on this website, under the domain are copyright protected. Site visitors may not reproduce, copy, or redistribute content or code in any form without written permission from the Company except for purely personal uses.

1. What information do we collect?

Personal information

  • We do not require any personal information to obtain access to our website.

  • Personal information may include name, title, company, address, phone number, email address, and other relevant data. 

  • Your email address will only be recorded if you choose to send an email to us. It will only be used for the purpose for which you have provided it and will not be added to our mailing list. Your email address will not be used for any other purpose, and will not be disclosed, without your consent except where required by any authority.

Non-personal information

  • All such information will be used only to assist us in providing an effective service on this website. We may from time to time supply the owners or operators of third party websites from which it is possible to link to our website with information relating to the number of users linking to our website from such third party website. You cannot be identified from this information.

  • We use the information which we automatically receive from your web browser to see which pages you visit within our website, which website you visited before coming to ours, and where you go after you leave. This is helpful to understand how our visitors use this website. We use this information in the aggregate to measure the use of our website and to administer and improve our website. This statistical data is interpreted by JSW Paints in its continuing effort to present the website content that visitors are seeking in a format they find most helpful.

2. Do we pass your information to third parties?

We may disclose your information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with the applicable laws and regulations.

We may also share your information with law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other stakeholder of the company to legal liability.

We may also share your information with other business entities, should we undergo any corporate restructuring including any plan to merge with or be acquired by that business entity or start a joint venture. (Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your information).

3. How long do we keep your information?

We will keep your information for a reasonable period for the purposes set out in this Privacy Policy.

4. Information placed on your computer - Cookies

We may store some information such as cookies on your computer when you look at our website. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website for record-keeping purposes. We can recognise these cookies on subsequent visits and they allow us to remember you.

A few important things you should know about our use of Cookies:

  • We use both session and persistent Cookies. Session Cookies expire and no longer have any effect when you close your browser. Persistent Cookies remain on your device until you erase them or they expire;

  • You are always free to decline Cookies if your web browser permits, although doing so may interfere with your use of our website. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling Cookies;

  • We encode and protect our Cookies so that only we can interpret the information stored in them;

  • You may encounter Cookies from third parties, known as service providers, that we have allowed on our site that assist us with various aspects of our web site operations and services; and

You also may encounter Cookies from third parties on certain pages of the websites that we do not control and have not authorized. (For example, if you view a web page created by another user, there may be a cookie placed by that web page)

5. Third Party Websites

This site contains links to sites outside JSW Paints is not responsible for the privacy practices, the content, the authentic nature or safety of such other websites.

Our website links to third party sites which we do not operate or endorse. These websites may use cookies and collect your personal or non-personal information in accordance with their own privacy policies. This Privacy Policy does not apply to third party websites and we are not responsible in any manner for third party websites.

6. How do we protect your information?

We take appropriate measures to ensure that your information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

This site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. Unauthorised attempts to upload or change information (or otherwise cause damage to this website) are strictly prohibited.

7. Changes to this Privacy Policy

We reserve the right, at our discretion, to change, alter, modify, add, or remove portions from this Privacy Policy at any time so you are encouraged to review this Privacy Policy from time to time.

8. Contacting us

Questions, comments and requests regarding this Privacy Policy should be addressed to

Please also contact us at this address if you would like to update or amend any of your information which you have sent us.

Privacy Policy - Colourvista Touch App

Last Updated on September 10, 2020

JSW (“We”) respects the privacy of its online visitors/ users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our mobile application (the “Application”).

By the use of or access to the Application, you expressly consent to JSW’s use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of use.

1. Applicability

  • Unless we specifically provide otherwise, this Privacy Policy only applies to the Applications provided by us and any application-based online activities in relation to such applications, provision of goods and/ or services, and does not apply to any of our offline activities or any other transactions specifically undertaken on our website, for which the users shall be subject to the policy available on our official website.

  • This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

2. Modification

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of or access to the Application after the date such revised Privacy Policy is posted.

3. Collection of User Personal Information and Data

  • We collect information on or through the Application that can personally identify you only when it is voluntarily offered by you. For example, we collect personally identifiable information to respond to visitor questions and comments about us and our products and services, to mail e-newsletters and to contact winners of contests and promotions.

  • The information we gather from customers may be used to personalize and continually improve your shade selection and visualisation experience.

  • We store, use, transfer and process your personal information and data to assist in handling process, payments communications with you about orders, products, services and promotional offers, update our records and generally maintain your account with us, display relevant content and customer reviews, or recommended merchandise and services that might be of interest to you.

  • We may also use this information to improve our platform, prevent or detect fraud or abuses of our Application and enable third parties to carry out technical logistical or other functions on our behalf.

  • Our site sometimes includes sweepstakes of or other promotions that we are offering or are offering jointly with another company, and we may allow you to enter electronically in some cases.

  • If that occurs, we will use the information you provide for this purpose of conducting the promotion (For example, to contact you) and with your consent, to offer you products and services of ours and our joint sweepstakes and sponsors. In addition, we may also collect demographic and other data for market research, advertising and promotional purposes.

  • If you choose to maintain a user account or make online purchases through the Application, we will collect personally identifiable information (e-mail address, name, phone number, credit card/ debit card/ other payment instrument details etc.) from you as well as information about your buying behaviour. If you transact with us, we collect some additional information, such as a billing address, a credit/debit card number and a credit/ debit card expiration date and /or other payment instrument details and tracking information from checks or money orders.

  • If you choose to post messages or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Application, we may collect such information into a file specific to you.

  • We may further use such user data in anonymous data compilations, to analyse the usage and trends in order to further improve the efficiency and operation of the Application and notify you of the updates to the Application.

4. Sharing and Using Our Information

  • Affiliates, subsidiaries and related entities: We may share personal information with our other corporate entities, affiliates and subsidiaries. These entities and affiliates may market to you their products and/ or services as a result of such sharing unless you explicitly opt-out.

  • Third Party Service Providers and Business Partners: We may disclose personal information to third parties if it is required for us to provide you access to our services, with service providers of ours who assist us in providing the information and/or services we are providing to you, including but not limited to payment processing, data analysis, email delivery, customer service and marketing assistance. We will not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

  • Legal Processes or Compliance: We may also disclose such personal information, if we believe it is necessary to comply with our legal obligations, to enforce our agreement, or to prevent, detect, mitigate and investigate fraudulent or illegal activities related to our services. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to legal notices, court orders, or other legal process. We may disclose personal information to law enforcement officers, third party rights owners, for others and good faith belief that such disclosure is reasonably necessary to: enforce our terms of privacy policy; or protect the rights, property or personal safety of our users or the general public.

  • Social Media Contacts: If you connect to the application through social network, your contacts on the social network will see your name, profile photo and descriptions of your activity.

  • Other Third Parties: We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

  • Sale or Bankruptcy: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information, to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honour the commitments made under this Privacy Policy.

  • Sale of Our Brand or Business: In connection with the sale of one or more of our brands or a part of our business to a different company, we reserve the right to transfer your personal information to a new owner that agrees to offer equal and safeguards for the use and disclosure of your personal information.

  • No unauthorized disclosure: Other than as described herein, we do not share any of the personal information you provide to us with any third party. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Any non-personal information, communications and material you send to this Application or to us by email are on a non-confidential basis. We are free to use and produce any such information freely and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose including developing manufacturing or marketing products.

5. Consent

By using the Application and /or by providing your information you consent to the collection and use of the information you disclose on the Application in accordance with this Privacy Policy, including but not limited to your consent for sharing/ disclosure of your information as per this Privacy Policy.

6. Security Measures

Our Application has commercially available and legally prescribed security measures in place to protect the loss, misuse and alteration of the information under our control. Whenever you change or access your account’s information we offer use of industry standard technologies to ensure protection against unauthorised access. Once your information is in a position we adhere to strict security guidelines, protecting it against unauthorised access. Please note that despite all reasonable efforts by us, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Information and Cookies

  • Any information provided or representation made by you on the Application must be truthful and accurate, and does not violate the rights of others. Your information is stored in data centres and mobiles that are protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act, 2000 and rules made there under.

  • We may use “cookies” and other tracking technologies, to help us customize the Application and improve your experience. This information helps us determine in the aggregate the total number of visitors to the site on an ongoing basis and the types of internet browsers and operating systems (e.g., windows or Macintosh) used by our visitors. You can remove or reject cookies, but such action could affect the availability and functionality of the Application.

  • Your personal information is not collected by the use of any tracking technology nor do we use this information to personally identify visitors or cross reference information with any type of personal information that is voluntarily offered on or through the Application.

8. Options Regarding User Information

  • Account Information: You may at any time review or change the information in your account or terminate your account by: Logging into your account settings and updating or deleting your account Requesting us to delete your user information from our active databases once you terminate your account. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

  • Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by: Noting your preferences at the time you register your account with the Application Logging into your account settings and updating your preferences. Contacting us using the contact information provided below If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

  • Contact Details: If you have questions or comments about this Privacy Policy or for any additional information about our online privacy practices, please write to us at

To make sure you are aware of any changes, please review this policy periodically.

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